Online selling is for everyone who likes and actually enjoys the internet and making money. If you are all these, you are headed in the right direction towards online selling. You may start selling online as a hobby, which does not require much effort, time and dedication. But if you are thinking of selling online as a business and a source of income, that is a totally different scenario. In addition to what is stated above, you will need products to sell, a reliable supplier of your products, a secure online store (your own website or an online selling site), an excellent customer service, and a dependable handling and shipping service.
As you might have noticed, all these require more than average commitment and attention to detail. Whether you are a student, a stay-home-mom, working with a full-time or part-time job, or unemployed, possessing these qualities will take you far if you are serious about online selling and you want to learn how to make your first sale on the internet.
Time and dedication. People get busy. Things can happen all at the same time and drive you nuts. Yet, you still have to get those items in the mail within the time frame that you promised. Take time to respond to questions and complaints. Regularly check your inbox if you have messages from potential customers. Dedicate at least an hour a day to check your online store for messages and recent sales. oglasi za posao
Initiate communication. If some troubles come your way (and they do happen once in a while) and you are in a bind, buyers would understand if you communicate with them and explain why the shipping of their item will be delayed or if something happened to the item and you have to cancel the transaction. Similarly, letting them know their item is on the way and thanking them for their business will make them feel they are valued as a customer and not just as a sale.
Exceeding customer expectations. Going an extra mile to meet and even exceed your customers’ expectations will surely make them want to come back and buy more from you. How about that extra touch in the packaging? You may add some bows, ribbons, or tissue with a thank you note. Customers will definitely appreciate some bonus items or samples as a way of appreciating their business.